Terms & Policies
At My Skin By Michelle, we value your time, investment, and trust. To ensure a smooth experience for all clients, please review the following terms before booking.
Appointments & Deposits
First-Time Clients: A non-refundable deposit is required at the time of booking. This deposit will be applied toward the cost of your treatment.
Appointments are not confirmed until the deposit is received.
Cancellations & Rescheduling
A minimum of 24 hours’ notice is required to cancel or reschedule.
With proper notice, your deposit may be transferred to a new appointment date.
Cancellations made within 24 hours of the scheduled time will result in the deposit being forfeited.
No-Show Policy
A “no-show” occurs when a client does not arrive for a scheduled appointment without providing notice.
In the event of a no-show, the deposit is forfeited, and future bookings may require full prepayment.
Repeated no-shows may result in restricted booking privileges.
Product Sales
All skincare products are final sale and non-refundable.
For health and safety reasons, no returns or exchanges will be accepted on opened or unopened products.
Privacy Policy
All client information, including personal details, medical history, and treatment notes, is kept strictly confidential.
Information will never be shared, sold, or disclosed to third parties without your consent, unless required by law.
Payment information is processed securely through trusted platforms, and we do not store sensitive credit card details.
By booking with My Skin By Michelle, you consent to the collection of personal information solely for scheduling, treatment, and communication purposes.
Agreement of Terms
By booking an appointment at My Skin By Michelle, you acknowledge and agree to these terms and policies. These measures are in place to ensure fairness, protect time reserved exclusively for you, and maintain the highest standards of care, safety, and privacy.